Canceling a Subscription

Subscriptions can be canceled at any time; however no refunds will be issued for unused portions as per industry standard. If you cancel a plan or subscription the renewal will not occur.

If a subscription has been canceled the property will remain active and viewable on the HereStays website for the remainder of the subscription period. You can hide a listing If a host wishes by navigating to the General Info tab of the property listing itself as an additional step.

• Click to the 'Listings' tab on the Host Dashboard
• Click the 'Cancel Subscription' text on the lower right side of the property
• On the second pop-up, click the 'Cancel Plan' button
• Clicking the cancel plan button is the final step in the process. IMPORTANT: Make sure you want to cancel the subscription before pressing this button!
• There is no turning back at this point. To reactivate a canceled plan you will have to purchase a new subscription plan for the property

Important Notes about Canceling Subscriptions:

• The property will continue to show the expiry end date in the Listings tab unless the host hides the listing.
• If you have any questions at any time contact our customer service team at support@herestays.com or message us through our Contact Us page.