Property Manager and Host FAQ's

All the answers for listing services

Get the Answers to Frequently Asked Questions By Hosts

Listing on HereStays is a WIN for #bookdirect

HereStays helps Texas vacation rental owners and property managers earn more bookings from their vacation rentals by using a direct booking strategy and providing great customer service. Don't let the competition take advantage of you with expensive platform fees! Join Herestays today to find your next lucrative renters before they book elsewhere on another site that will charge them booking fees. 

Account Settings

Use the "Member Login" button on the upper right corner of any page on the site. When you are logged in you just use the "Profile" tab to make any changes needed.

The guest inquiries will automatically go to the primary address on the account holder. But you can add a second email to your account by going to "Listings>General Info" and add the email in the Secondary Notification Email box.

Direct Booking

HereStays is an innovative platform that allows travelers to book directly with the host without paying fees commonly associated with large travel sites. This can save customers hundreds of dollars they would otherwise spend at booking Websites and apps!


Guests will submit an inquiry on your HereStays property listing page(s). These inquiries are sent to you via email, and you can also access them in your account dashboard. There are instructions in the email and dashboard messaging that provide the instructions needed to reply to guests. Additionally, as a host you can set up text message notifications, this is a setting in the host profile page. Your cell carrier may charge fees for notifications. 

You can set up your host account to send you text messages when you have a new guest inquiry. Go to the Host Dashboard, click on the Settings tab, and add your details in the SMS Messaging setting. The text messages serve as alerts only, to respond to the inquiry you would either do so by email or Host Dashboard. 

Listing Details

  • Log into your Host Dashboard account
  • Click the Listings Tab
  • Go to the rental property you are updating 
  • Click the Details button
  • Use the Photos and Video sectoin on the left navigation bar
  • Select photos from your computer, or drag the file over to upload section
  • Change, add, upload or reorder photos at any time
  • You must own the photos
  • No logos or watermarks are permitted on photos
  • Upload up to 10 photos at once
  • 2MB size maximum

Hosts should invest in professional photography to provide large, high-resolution photos that potential guests want. Professional photography greatly increases the guest that will view your listing, and helps to create inquiries.

Photo Guidelines:

  • Minimum 1132 pixels wide x 768 pixels high
  • Only landscape (not portrait) photos
  • Portrait images will be cropped automatically
  • Do not have logos or watermarks on images
  • You can add 10 photos in one upload
You can edit any part of the listing, including description, photos, and amenities at any time. Log into your Host Dashboard using the Sign In button on the top right of any page of the site. Then navigate to the Listing tab and Property Details to many any changes.
The set up process to add a rental listing is very easy to complete. Our team can facilitate building the listing(s) for you for an onboarding fee. Contact our team to learn more at


We are always expanding to new locations. If your property is in a location not currently featured in the website navigation, we will be adding it as soon as your listing profile is complete. If you have any questions, contact our team!

Potential Fraud

There is the potential that you will receive inquiries that could be fraud, phishing, or other common internet scams. Always use your best judgment, and never provide personal or financial information. If you receive a suspicious inquiry contact our support team for assistance. 

Subscription Pricing

Yes! The more listings you have on the larger audience you will be able to attract. If you would like to meet with our team about volume pricing, or our onboarding services please contact

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