Guest Reviews Matter!

Reviews are important for your vacation rental listing because they give potential guests an idea of what to expect when they stay at your property. They can read about the experience other guests have had and decide if the property is right for them. Having good reviews can also help to increase bookings, as guests may be more likely to choose a property that has received positive feedback. It's important also to respond to reviews, both positive and negative.

• On the Host Dashboard navigate to the Listing you would like to add the review to. If you have more than one listing be sure to add the reviews to the correct unit.
• Click the Details option
• Select Reviews from the left navigation
• Add reviews here by selecting Add New Review
• There's a pop up window that will prompt you to add the rating and any comments left by the guest
• Remember to SAVE
• Reviews show on your HereStay listing by the date of the guest stay
• Reviews appear by stay date
• Responding to reviews is important, so you can navigation to the listing, and reply under the Reviews Setcion
• On the review you would like to respond to, find the review and select Edit/View
• In the Subscriber Reply comment section you can add your comments
• Remember to SAVE